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Our Commitment To Privacy
The Information We Collect
Non-personally identifiable information is information that, by itself, cannot be tracked to a specific individual. Examples of non-personally identifiable information include, but are not limited to, the type of internet browser you are using, the type of computer operating system you are using, your IP address, the time and date of your use of the ASTRO Gaming Offerings, and whether or not you clicked on hypertext links within the ASTRO Gaming website. We may collect non-personally identifiable information while you use the ASTRO Gaming Offerings.
The Way We Use Information
ASTRO Gaming uses the information we collect to operate, maintain, improve, and provide to our users and customers the ASTRO Gaming Offerings. We may also use the information to contact users to send communications such as promotion and event announcements regarding ASTRO Gaming or our partners. We may also e-mail a customer newsletter and updates about the ASTRO Gaming Offerings or ASTRO Gaming. You can opt out of receiving these communications at any time by e-mailing us at customerservice [at] astrogaming.com. You may not be able to opt out of all information sharing, however, such as information sharing with other websites and their credit card processors when you elect to purchase a product from such third party website by clicking on a link within the ASTRO Gaming Offerings.
ASTRO Gaming does not process orders or credit cards directly. When you elect to purchase a product from within the ASTRO Gaming Offerings, and click on the link for such product purchase, you will be taken to the website of the third party offering such product for sale. ASTRO Gaming takes no responsibility for any such third party or their website, privacy practices, billing practices, or any other aspect of the business of such third party. Once you click on a link to a third-party website, your use of their website will be governed by their policies, and you will have to contact such third-party website directly in order to opt out of any notifications that may be sent by such third-party.
ASTRO Gaming may also collect non-personally identifiable information from users of the ASTRO Gaming Offerings. Such information may be used to help diagnose technical problems and to administer the ASTRO Gaming Offerings to constantly improve quality. ASTRO Gaming may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and users and provide such information to third parties. If we provide any non-personally identifiable information to others, we will provide such information in the aggregate only and will not include any personally identifiable information about any individual users. We may also use the non-personally identifiable information to generate statistics that we may provide to you and to other businesses using the Services, including, for example, the number of appointments in a certain time period. We also may provide non-personally identifiable information to contractors so that they can perform services for us.
Cookies are small files Web browsers place on a computer’s hard drive. We may use them to help us authenticate visitors and provide timesaving shortcuts and preferences. When a user follows a link to the ASTRO Gaming website from an affiliate or promotion, ASTRO Gaming stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional; you may disable cookies or otherwise manage them through tools provided with your browser software and with third-party software packages. Disabling cookies may restrict access to and usage and enjoyment of certain portions of the ASTRO Gaming website.
The ASTRO Gaming website contains links to third-party websites. ASTRO Gaming is not responsible for the privacy practices or the content of these third-party web sites. You will need to check the policy statement of these others websites to understand their policies. If you or another user accesses a linked site, you or such other user may be disclosing information private to you or to such user. It is the responsibility of the user to keep such information private and confidential.
Our Commitment To Data Security
ASTRO Gaming has implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure, but we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. We cannot ensure the security of any information transmitted to us over the Internet, and we accept no liability for any unintentional disclosure of such information. You acknowledge that you provide your personal information at your own risk.
Users of the ASTRO Gaming Offerings are responsible for maintaining the confidentiality and security of their user registration and passwords. ASTRO Gaming may view or access individual records only in order to resolve a problem or support issue with the ASTRO Gaming Offerings.
It is the policy of ASTRO Gaming to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to our users via e-mail notice, written or hard copy notice, or through conspicuous posting of such notice on the ASTRO Gaming website, as determined by ASTRO Gaming in its sole discretion. Notwithstanding the foregoing, ASTRO Gaming reserves the right to determine the form and means of providing notifications to our users.
We do not offer services to, or target, persons under the age of 13. In compliance with the Children's Online Privacy Protection Act, we will purge any information we receive from people we believe to be children under 13 from our database and cancel the corresponding accounts.
How To Contact Us
Please visit our FAQ/Knowledge base by clicking here.
If you are in need of customer service, click here for more information.
Hours: 7 AM-7 PM MST Monday-Friday
Call: 1-800-374-7401 (Shipping/Billing line only)
Support portal: click here to create a support case.