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What kind of information do we collect?
There are cases where Astro Gaming may ask you for personal Data, such as your name, address, date of birth, gender, email address, and other data to identify you personally ("Personal Data"). We do this for instance when you register for contests/promotions, respond to communication such as e-mail, and for Services that require registration or subscription. If you would like to be on our mailing list, we will ask you to actively opt-in. We might also collect Personal Data from you about a third party, for instance if the Site allows you to send an email referring someone to our Site or an active promotion, in which case we need to know the name and e-mail address of the recipient. That information will only be used for the specific purpose (delivering the email) and Astro Gaming will not further contact the third party unless the third party contacts us.
When you visit our Site we may collect so called 'click stream' data (server address, domain name etc). This information can be combined with information you have provided to us (for instance by registering), which will enable us to analyze and better customize your visits.
Information you provide to Astro Gaming
While Astro Gaming does not generally require that you provide us with Personal Data in order to visit and use the Site, please note that in order to participate in some activities, such as sweepstakes, contests and other promotions and chat rooms or bulletin boards, we may ask you to provide Personal Data, which may include information such as demographic information (such as gender, geographic region, age, etc.) or certain information about your preferences and interests. If you choose not to provide such Personal Data or other information to us, you may not be able to participate in certain activities we offer. If we combine demographic or other information we collect about you with Personal Data about you, we will treat the combined information as Personal Data. We may offer opportunities to enter into promotions that we offer, on our own or jointly with a third party. Such promotions may require registration and the disclosure of both Personal Data and other information. In the event that a promotion is offered jointly with a third party, as a result of your participation in such promotion, your Personal Data and other information may be shared with such third party, which sharing we will disclose to you at the time you provide your Personal Data. By entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor and/or other third parties connected to the promotion to use your name, voice and/or likeness in advertising and marketing materials. Therefore, always carefully read the rules of the promotion before entering.
Information Automatically Collected
In addition to any Personal Data or other information that you choose to provide to us via the Site, whenever you visit or interact with the Site, Astro Gaming automatically collects certain information such as your IP address and/or another unique identifier ("Device Identifier") for the computer, mobile device, technology or other device ("Device") you use to access the Site and any referring website. (A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers. Our computers identify your Device by its Device Identifier.) Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the Device used to access the Site.
Information About Friends and Family
When you share information and Site links, send or share Astro Gaming promotions and marketing materials, or send products to family and friends and others, Astro Gaming may collect the information you provide about those people such as name, address, email address and phone number.
Information Shared on a Website or Network Owned and Controlled by a Third Party
Functionality on the Site may permit interactions between such Site and a third-party website, such as enabling you to “like” a product or “share” content to third-party websites. If you choose to “like” or “share” content or to otherwise post information from or via the Site to a third-party website, feature or application, that information may become public and the third-party web site may have access to information about you and your use of the Site.
You may also choose to participate in a third party application or feature (such as one of our Facebook applications or a similar application or feature on a third-party website) through which you allow us to collect and share (or the third party to share) information about you, including Personal Data. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third-party website give us access to their profiles and you are one of their “connections,” or if information about you is otherwise accessible through your “connections” web page, profile page, or similar page on a social networking or other third-party website or interactive service.
Use of Visitors' Information
- To administer a contest, promotion, survey or other Site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest). You may be contacted by phone or email for these purposes.
- To send you information/materials via e-mail or sms-messages about products, offers and news we think could interest you. This information may relate to products, offers and news of Astro Gaming and/or its licensees or carefully selected commercial partners. We only send you this if you have opted-in to receive Astro Gaming e-mails and/or sms messages. In case you do not want to receive any e-mails and/or sms messages from us anymore, you may opt-out by following the opt-out instructions in the e-mails and/or sms, we refer you to the 'Opt-out, delete or modify Personal Data' section below. This section can also be used if you want to modify your personal data or if want your personal data to be deleted from our database.
- To analyze visits to the Site and learn about the interests of our visitors in aggregate and also on personal level to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
Who Manages Visitors' Information
Protection of Visitors' Information
In order to protect the information you provide to us by visiting our Site we have implemented various security measures. Your Personal Data is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.
Please keep in mind though that whenever you give out Personal Data online there is a risk that third parties may intercept and use that information. While Astro Gaming strives to protect its user's Personal Data and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.
Disclosing Personal Data to third parties
Links to Third Parties
Opt-out, Delete or Modify Personal Information
You may cancel your registration at any time, and you can choose to opt-out of receiving any e-mail and/or SMS-messages from Astro Gaming. Additionally you can choose to have all your Personal Data deleted from our database. If you want to opt-out, you may follow the opt-out instructions in the e-mail and/or sms messages. You can also opt-out, or delete, block, supplement or modify your Personal Data, please visit the registration page or contact us at the below contact details ('How you can contact us'). We encourage you promptly to update your Personal Data if it changes.
Changes to the policy
How you can contact us
Inquiry, Complaint, and Dispute Process:
All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Please visit our FAQ/Knowledge base by clicking here.
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